How we collect, use, and protect your information when you use our senior care placement services.
1. Information We Collect
When you use NeedCareHomes.com, we collect the following information:
Full name
Phone number
Email address
Location or ZIP code
Information about the care recipient (care level needed, budget, timeline)
Any additional details you provide through our intake forms or communication
We also collect technical data automatically, including your IP address, browser type, device type, and pages visited on our site.
2. How We Use Your Information
We use your information to:
Match you with suitable care homes in the Sacramento and Elk Grove, California area
Contact you about placement options via phone, email, or SMS
Follow up on your inquiry and provide ongoing placement support
Improve our website and service quality
Comply with legal obligations
We do not sell your personal information to third parties for marketing purposes.
3. SMS Opt-In & Messaging
By submitting your phone number and checking the SMS consent box on our intake form, you agree to receive text messages from NeedCareHomes.com. These messages include:
Updates on your care home placement search
Follow-up messages from our placement team
Appointment confirmations or reminders
Information about available care home options
Message frequency varies based on your placement inquiry. Standard message and data rates may apply.
To opt out of SMS messages at any time, reply STOP to any text we send you. For support, reply HELP or contact us at [email protected].
4. No Sharing of SMS Opt-In Data
SMS opt-in data and consent will not be shared with any third parties or affiliate companies for their own marketing purposes under any circumstances.
Your consent to receive SMS messages from NeedCareHomes.com applies only to communications directly from NeedCareHomes.com. We do not transfer, sell, or share your SMS opt-in status with any outside organizations.
5. Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
Remember your preferences and session data
Analyze site traffic and user behavior
Improve site performance and user experience
Serve relevant content and follow-up ads (remarketing)
We use Google Analytics and Google Ads tracking. These services collect data on how visitors interact with our website. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
You can disable cookies in your browser settings. Some site features may not function properly if cookies are disabled.
6. Data Security
We take reasonable steps to protect your personal information, including:
Encrypted data transmission via SSL/HTTPS
Restricted access to personal information within our team
Use of secure third-party platforms for CRM and communication tools
No method of data transmission over the internet is 100% secure. We work to protect your data but cannot guarantee absolute security.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking the unsubscribe link in any email